Frequently Asked Questions
Everything you need to know about your Keyway electronics experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your products come with a warranty?
Yes, all Keyway electronics are covered by a standard 12-month manufacturer warranty that protects against defects in materials and workmanship.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to certain high-end components.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your electronic components compatible with international power standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product description or contacting support to ensure compatibility with your local power grid.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.